Terms and Conditions

Please ensure that you read the terms and conditions of sale carefully prior to purchasing from The Little Furniture Company. Any purchase made or registration of personal details is deemed acceptance of these terms. We may change these Terms from time to time without notice to you. However, any changes will only apply to subsequent orders received.

Orders may be placed online or by telephone.
When you complete the checkout stage, you offer to buy the goods at the prices indicated including any delivery charges that apply to your purchase. Prices and availability of goods are subject to change without notice. All orders will be subject to these conditions.

Full secure payment will be required once you have placed an order on-line. Orders are only accepted and activated upon receipt by The Little Furniture Company of the full amount of the order.

All prices are quoted in UK Sterling. Prices exclude delivery costs which will be added at check out. Payment will be debited from your account at the time of purchase, or soon thereafter. We accept payment by Visa, MasterCard and Maestro credit and debit cards and payments are securely processed by PayPal. If placing your order by telephone, we will accept payment by cheque or BACS transfer, and work will begin on your item once the funds have been received into our account.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order secure. However, if we are not negligent, we cannot be held liable for any loss you may suffer if a third party gains unauthorised access to the data you provide when accessing our site.

For full details please see our delivery page.

Under the consumer protection regulations 2000 you have a statutory right to cancel your order and receive a full refund for any item or service apart from items personalised for you. You may cancel your order by sending us a letter, fax or email, at any time up to and including the seventh day (excluding Saturdays, Sundays and public holidays) after the day on which you receive your purchase. If you exercise your statutory rights to cancel you must notify us within 7 days and return the products to us within 14 days unused, in their original packaging and in perfect condition.
Please ensure that the products are packed and labeled carefully as the goods are at the customers risk until they are received by us. We recommend that you return the purchase by recorded post and retain proof of posting. Goods are returned at your own expense.

Please note we do not give refunds on the following:
Items returned after 14 days
Damaged items not notified to us by email (thelittlefurniturecompany@gmail.com) or letter within 7 days
Returned items which are lost or damaged in transit due to incorrect packaging or labeling
Personalised items

Product imagery is offered as good representation of the product but, for reasons beyond our control, we cannot be responsible for the colour accurateness of products viewed online or on printed media.
Every care has been taken to ensure that all descriptions, measurements, colours and prices are correct. However measurements given are approximate and specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. The hand made nature of the products inevitably results in variations from item to item; any minor irregularities or variations serve to make each piece unique and individual.

We reserve the right to retain ‘artistic license’. Whilst we will always try and paint to the Customer’s requirements, we cannot guarantee exact replicas. These are therefore not grounds for non acceptance of products.

The customer shall indemnify The Little Furniture Company against all claims for personal injury, loss or damage to property brought against The Little Furniture Company by third parties in respect of the products unless such injury, loss or damage is solely attributable to the negligence of The Little Furniture Company, its employees or agents.

If stock is unavailable and your order cannot be fulfilled, we will notify you with the option to claim a full refund or agree to wait until the product becomes available.

We respect your privacy and will treat all your personal information as confidential. We promise not to sell, disclose or distribute information about you as an individual other than for the sole interest of administering your order and ensuring that we provide the very best service to you. All information is stored on a secure server and we respect the terms of the UK Data Protection Act 1998. We do not store credit card details nor do we share customer details with any third parties.

This website and its content is copyright of The Little Furniture Company. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: (i) you may print or download to a local hard disk extracts for your personal and non-commercial use only; (ii) you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

The information contained in this website is for general information purposes only. The information is provided by The Little Furniture Company and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of The Little Furniture Company. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, The Little Furniture Company takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

We reserve the right to amend these terms and conditions at any time. This does not affect your statutory right.